You will receive an automated email message with your order number with the confirmation of your order. If you did not use email and checked out with phone number an SMS will be sent to that number for order confirmation.
* Note if you made a typo on your email get in touch with our Live Chat and we will correct your email address.
Yes, either call our customer service number or Live Chat as soon as possible. If the order has already shipped then we have very limited options and there may be additional courier charges to reroute the package.
Yes, we ship globally to all destinations.
Generally within a week, however it may take longer during peak season as most of our jackets are made to order and we sellout almost daily. Since we have our own factory we are able to rapidly make new products and ship them out within a weeks time.